When to use it
Use it after an observed task such as a presentation, client meeting or practice session.
How to apply it
- Check the learner wants feedback now and clarify any facts.
- Ask the learner what went well.
- Add what you saw going well.
- Ask the learner what they would do differently.
- Add your own suggestions for improvement.
- Agree a short action plan together.
Tip: The fixed order can feel formulaic; if the learner is clearly worried about one thing, address it rather than making them wait.