When to use it
Use it to sense-check feedback before you deliver it, especially in writing or reviews.
How to apply it
- Balanced: check you mention what is working as well as what is not.
- Observed: base each point on something you saw or heard yourself.
- Objective: remove opinions about attitude or personality.
- Specific: give a concrete example for each point.
- Timely: deliver it as close to the event as practical.
Tip: Balanced does not mean an equal number of positives and negatives; it means an accurate picture.