When to use it

Use it as a guiding philosophy, especially when leading through influence rather than authority.

How to apply it
  1. Ask team members what they need from you to do their best work.
  2. Listen first before giving your view.
  3. Remove obstacles that slow the team down.
  4. Invest time in each person's development.
  5. Judge your success by how the people you serve are growing.
Tip: Serving people does not mean avoiding hard decisions or never saying no.