When to use it
Use it to clarify decision-making authority within a team, especially when it is causing friction.
How to apply it
- List the recurring decisions the team makes.
- Introduce the seven levels: tell, sell, consult, agree, advise, inquire and delegate.
- Have each person choose a level for each decision privately.
- Reveal choices together and discuss the biggest differences.
- Record the agreed level for each decision and review it periodically.
Tip: Aim to move decisions to higher levels of delegation as trust and capability grow.