When to use it
Use it to make sure you have not missed indirect stakeholders, especially in product or systems projects.
How to apply it
- Place the product, system or change at the centre.
- Add direct users and operators in the first ring.
- Add the wider business, such as sponsors and affected functions, in the next ring.
- Add the external environment, such as regulators, customers and suppliers, in the outer ring.
- Check each ring for missing groups and note how each will be engaged.
Tip: The outer rings are where surprises tend to come from, so give them proper attention.