Distinguishes the external change from the internal transition, which has three phases: Ending, the Neutral Zone and the New Beginning. Transitions start with letting go, not with the new thing.
When to use it
Use it when you have started a new role or structure but still feel unsettled.
How to apply it
List what you are losing or leaving behind, including routines and relationships.
Acknowledge those losses openly rather than dismissing them.
Treat the Neutral Zone as a time to experiment and ask questions.
Define what success looks like in the new situation.
Mark the new beginning with a clear first milestone or small win.
Tip: Skipping the 'ending' phase often causes people to cling to the old way of working.